Irrespective of the fact that the hosting service supplied by the different companies is nearly the same, every provider has got a personalized platform with its own tweaks and ways to accomplish certain procedures. That’s why, an exhaustive knowledge base will be amazingly helpful both for people with little to no prior experience and for technically knowledgeable users who will at some point learn how particular tasks are executed, but will waste some time meanwhile. The aim of such a knowledge base is to make the service quick and easy to use, sparing users lots of time and energy. The consequence is more pleased customers, as they can easily find the information they are seeking, and a whole lot less work for the client service staff members, because usually most of the questions and problems that clients have are already included in the knowledge base. In case the articles themselves are professionally written and encompass more things, you will be able to learn more not only about your own account, but also about the hosting service in general.
Extensive Online Documentation in Cloud Website Hosting
If you purchase a cloud website hosting account through our company, you’ll obtain access to our exhaustive online help documentation where you will see info about just about everything connected with our web hosting plans. The topics range from how to set up an e-mail account on your mobile phone, to how to accomplish different things using an .htaccess configuration file. The articles themselves are written in an easy-to-grasp way and include detailed guides on how to carry out a certain task inside your Hepsia Control Panel. You can also find info that’s not associated directly with Hepsia, for instance one that concerns online apps on your desktop PC. The complete collection of articles will be located in the Control Panel’s Help section, but the ones that are related to a specific section can be accessed on the spot. Considering the fact that we have covered as many topics as possible, you will be able to acquaint yourself with practically everything about your hosting account.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers feature an elaborate article library where you can find any info that you may require about our web hosting services or about the Hepsia Control Panel that we’re using. We’ve created it on the basis of the feedback that we have acquired from our customers over the years and, as a result, our articles tackle specific problems that you may come across and present the most efficient means of fixing them, for instance getting an HTTP 500 error message or not being able to send email messages from your desktop computer although you have the right SMTP server settings. The articles are available in every section of the Control Panel and you can check them at any time. They can help you increase your knowledge not only about our services, but also about the hosting field in general, as they contain thorough guidelines and general info such as what cron jobs or file access permissions are.