A 99.9% Server Uptime
The major advantage of building your own cloud website hosting platform is that you do not need to worry about compatibility issues – you design a particular set of software apps in such a manner as to work with a particular set of hardware elements. The outcome is something even more stable and reliable, since there are much less potential risks of failure. We have set up our cloud hosting platform atop proven hardware elements and a significantly modified version of SELinux so as to create an incredibly risk–free environment for your personal websites.
That is why, with each of our cloud website hosting plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
In order to deliver an enterprise–grade web hosting service, you can scarcely trust the default network configuration in a datacenter. We’ve built our very own custom internal network in an effort to ensure the fastest possible connection speed with the rest of the world.
And because of this, irrespective of which data centers you pick: our US datacenter, our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you can enjoy an assured 99.9% network uptime. And this guarantee is valid with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done just about everything to decrease all potential risks with our cloud hosting plans and regardless of the fact that our company provides premium–quality client support, there are situations when the client simply isn’t pleased with what we have to offer. Or he needs to move to a more robust hosting service, like a VPS server or even a dedicated server.
That is the reason why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not completely pleased, we will give you a reimbursement.
24/7 Technical Support
If you have a web hosting firm, your support engineers are of chief importance. This is exactly why we’ve cautiously hand–picked a highly competent group of techs, each with many years of experience behind his back. With their help, our company offers 24x7 support with each of our hosting solutions.
And not only that, we offer a 1–hour response time guarantee. All helpdesk tickets are replied to in under 1 hour and our average response time is well under twenty minutes!