Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Response Guarantee

  • Our tech help and support crew is on–line nonstop to handle all your help demands. Every single ticket you send to us shall be replied to within maximum sixty minutes. If your situation requires assistance from an admin, we will address the ticket to the person on shift and will notify you that the problem is under control.

  • Top quality support service
  • Top–class Technical Help And Support Service

  • We will be online for you night and day to supply assistance and client support as well as to assist you with any trouble that you may stumble upon when controlling your virtual server. We can easily aid you with all pre–configured software packages, including your OS, server administration panel (in accordance with the VPS type) and the Web Site Control Panel designed solely by our company.

  • Intuitive help center
  • An Educational Help Zone

  • Each part of the Web Site Control Panel that is provided with no charge with your VPS includes a built–in knowledge base. You will find an array of exhaustive how–to articles and reviews and a number of step–by–step video tutorials that illustrate all the basic website managing jobs. You can easy–access them by clicking the Help or Video buttons in the right corner of each Control Panel section.